Refunds and Returns

If you have a need to consider a refund and return, then you ordered a product from us, which means we owe you a great big ‘thank you’ for your trust and vote of confidence. Nothing makes us more happy than a legion of satisfied Backpack Traders and Netpicks Trading customers, and as such we promise to do our very best to deliver an amazing product and customer service experience. We will give you the support and training that you need to succeed.


That being said, here are some things you might want to know:

That’s it!

Simply contact us at [email protected].


Although we always do our best to under promise and over deliver, please allow up to 14 days to process your refund request when applicable.